Over the week, the National Information Technology Development Agency (NITDA) started investigating popular caller identity app, Truecaller, for an alleged breach of its National Data Privacy Regulation (NDPR).
Note that by installing a mobile app or signing up for any online service, you are simply assenting to whatever terms of service and privacy policies guide the use of that app or online platform.
The regulatory body also insists that based on Article 2.3(2)d of the NDPR, the sheer amount of data being collected by Truecaller greatly exceeds what is necessary for the app to perform its primary function.
It seems NITDA shouldn’t be going after Truecaller alone, as there have also been unconfirmed reports of CallApp — another caller identifier — revealing not just the names but the addresses of unknown callers.
Techpoint reached out to Truecaller for comments and they claimed to still be in the process of reviewing NITDA’s press statement and would respond accordingly.
Based on the foregoing, it remains to be seen what the outcome of the investigation would mean for the app and its users.